Jamf for Jira

Apple device management in Jira – a Jamf Pro integration for Jira

Documentation

This is the documentation for the Atlassian Jira app Jamf for Jira.

Installation

Head to the settings within Jira. Note that administrator privileges are required to access the settings.

In the menu on the left side, navigate to “Find new apps” under the “apps” category. Search for “Jamf”, wait until the entry “Jamf for Jira” is shown and proceed to “Install” the app.

Setting up your connection to Jamf

Create a Jamf Pro User

In your Jamf Pro instance, navigate to “Jamf Pro User Accounts & Groups” within the Settings page.

Create a new standard user with full access enabled and the “Auditor” privilege set. Optional fields like “Full Name” or “Email Address” do not have to be filled. Take note of the password used.

Configure Jamf for Jira

Within Jira, proceed to configure the app either by clicking on the “Configure” button in the app listing or navigating to the Jamf configuration in the Jira app setting menu.

Configure the URL to your Jamf instance and the name and password of the dedicated user you created. Click on “Check connection and Save”. The app will check if it can connect to your Jamf instance and proceed to sync all assets with Jira.

Assets will be synced from Jamf to Jira every hour. You can also start a sync manually by clicking on the “Run manually” button.

Using assets in Jira issues

The assets can now be used in any Jira Custom Field of type “Asset”. By default, a “Linked assets” field is created that can be added to any screens where assets are being used.

Note that you can also add multiple asset custom fields and limit which Jamf asset categories are used within them. To achieve this, configure the custom field and click on “Edit Filters”, where you can set the categories the field should use.

Support

If you encounter any issues, feel free to contact our support team. We usually reply within one business day.

Thanks for using Jamf for Jira!